Since Sunday 13th January, we’ve been unable to look up live British Airways availability due to an issue with the data source we use.
This means that the search functionality on the site has been broken, and we haven’t been able to send automated alerts when seats become available.
The underlying bug is being looked into urgently (although it is not within our control), and we’re confident that it will be fixed soon.
Until then, we’d suggest searching for availability for yourself on the British Airways website.
We understand how frustrating this is — especially if you’re an Elite member — and want to apologise. We know you rely on the site to find seats and make the most of your Avios. Rest assured that we’re doing all we can to get the site back to normal.
If you’re an Elite member, we’ll send you an email as soon as we’re back up and running, and you’ll receive a refund on your monthly membership for the time that the site has been unavailable.
If you’re not an Elite member, let us know if you’d like us to give you a heads up once we’re back to normal, and we’ll be sure to keep you in the loop.
If you have any questions or concerns at all, please do drop us an email at firstname.lastname@example.org — we’ll be pleased to help.