We secretly dropped a much anticipated feature a couple weeks ago that lets visitors change their booking slot if there are ones available.
You can disable this feature if you don't want to allow customers to make changes to their booking by going to the edit event page and scrolling to the bottom where you can uncheck a box.
We have recently pushed an update that uses the same logo show on booking pages in the booking confirmation emails your visitors receive.
To update this simply click on the Organisation Settings (from your dashboard).
You can now add a member to your Organisation or Event with a 'Check-in Only' role. This restricts these members to only being able to Check-in users on the booking list.
Check-in Only members will be unable to add new bookings, download booking data or access event level settings.
You can now control booking notifications at an organisational level. Notifications are currently all delivered via email. New channels coming soon!
Getting loads bookings and sick of the email notifications? Simple turn off Admin booking notifications under Settings -> Alerts
If you would like to disable the automated emails (confirmations, cancellations and updates) sent to users who book your event, you can also tunrn these off via User booking notifications
You can now quickly search through all of your event bookings!
Click the Search button and enter a Name, Email or Booking Reference. Clicking on the '<' back button will clear the search and take you back to your previous view.
Let us know if you have any feedback via the feedback tab.
Happy searching!
We are super excited about this latest release. A lot of hard work has gone into making sure we kept things simple to use whilst both improving the user experience and reducing workload.
Probably the most striking difference is the new dashboard view. The main updates here are designed to improve navigation to your events, settings and other helpful shortcuts (like to this changelog).
All paid account now allow you to invite team members. You can control the permissions of users who may need different access levels. For example you may have volunteers managing the guest-list but you don't want them to edit the copy or booking settings of an event.
Over the last 6 months we have helped many of our clients quickly and simply build event booking pages and take bookings. Now with the single booking link you only ever need to link to this once from your website. Having a single booking link also makes it easy for different departments to direct visitors to 1 link for all public bookings.
Don't want your event to appear on your main public booking link? Simply make the event private and then only people with the specific link will be able to book that event.
We have now introduced a range of account level settings to save you time re-entering information each time you create an event. You can now customise sold out/fully booked message and add additional info top the top of your master booking page.
It is up to you if you decide to hide of show the availability of booking slots.
Some things to consider when making this decision:
To hide the availability simply visit the edit page check the box at the bottom.
It is now super simple and quick to check bookings in when they arrive.
On the bookings page (which works on all devices via any web browser) you can simply check the checkbox with a single tap as visitors arrive.
When someone is checked in the "tick" will appear green.
It is possible to charge for tickets. This can be done in two ways.
The most common form of charging is on a per person basis.
Designed to handle group bookings. Example of this include deposits for tables, private tours and screenings.
We charge a small commission on processing payment. We can reduce these costs based on scale of bookings.
Please get in touch with support@artsvp.co to discuss payment details.
You can now redirect to optional donations page once a booking has been completed.
Simply change the redirect link and button text as desired.
You can also process payments (or donations in order to complete booking). We can process gift aid payments too. For this feature please contact support@artsvp.co to arrange a call to get your account set up to handle taking paid bookings.
